Due to the complexity of certain technical issues, we would like to speak with you regarding your inquiry in person so we are able to troubleshoot and offer you a resolution. Prior to calling, attempt to refresh your device. To do this follow these important steps:
- Power-cycle your phone by turning your phone off (press and hold the power button)
- Leave your phone off for a minimum of two minutes
- Turn your phone back on
If this does not correct your issue, please contact a Technical Support specialist by calling (888) 211-4727 and follow the prompts for technical support assistance. In order to potentially test your Sprint handset, it is important to call from a alternate phone. We value your business and appreciate the opportunity to assist you.